WHAT IS FLY HIGH ?
Fly High is NYC's first indoor trampoline park. We bring you one of the greatest workouts ever combined with awesome, healthy fun. Experience the weightlessness of bouncing, flipping and landing in a pit
filled with hundreds of foam cubes. We are dedicated to providing you with the pure joy that comes with flying. We are bounce lovers, thrill seekers and people who believe that jumping can make you feel free. We
believe you can sneak a bit of fitness bundled with a lot of fun. We are healthy and bursting with energy. We keep it safe and fly high.
DO I HAVE TO SIGN A WAIVER ?
Yes. Anyone who wishes to enter the jump zone must sign a waiver. We offer online waivers that can be printed and
signed in advance or you can fill one out when you get here. For those under the age of eighteen, please have your
waiver signed by a parent or legal guardian.
For parents or individuals that just want to watch—you don’t need to sign anything!
Please note, for group events and parties: regardless of group size, everyone jumping must have a signed waiver
before entering the jump zone. We recommend going online and signing these in advance to save you time. To
ensure jumping in your times slot please arrive at least twenty minutes before your jump time.
WHAT SHOULD I WEAR ?
Wear something that is comfortable and doesn’t restrict movement. Anything that you might wear to the gym is
probably perfect. Please empty your pockets and remove jewelry before jumping. Fly High does not allow shoes in
the jump zone. Special Fly High socks are required to jump on the trampoline for safety, health, and the best jump
experience. Please note these are washable and re-usable so please, save them for next time.
HOW MUCH DOES IT COST ? WHAT HOURS IS FLY HIGH OPEN ?
Check out the tab at the top of the page that says “Hours/Prices” for all information pertaining to open hours and pricing. The calendar tab has information about all the fantastic upcoming events we have!
WHAT AGE RESTRICTIONS ARE THERE ?
ONLY ALLOWED TO JUMP WITH A PARENT/GUARDIAN ON FRIDAY'S, SATURDAY'S, AND SUNDAY'S due to high traffic! While we do have Fly High staff keeping an eye on everyone during jump times, parents are responsible for monitoring their young children!
WHAT KIND OF FUNDRAISERS ARE AVAILABLE ? CAN I RENT FLY HIGH EXCLUSIVELY ?
We love our community and would be honored to be a part of your fundraiser! Please contact us at (718) 524-6561
for more information.
Want to shut us down for a few hours for a private group event or party? We do offer (limited) hours when Fly High can be rented for your group. Please contact us at least a month in advance via the number above!
WHERE CAN I PUT MY STUFF WHILE I JUMP ?
Fly High provides rentable lockers to stick shoes and other belongings for your convenience. Fly High will not take responsibility for any missing belongings, so please leave anything valuable at home, in your car, or rent a locker.
WHAT IS THE INCLEMENT WEATHER POLICY ?
The safety of our guests and staff is paramount. So in the case of heavy snowfall, ice, and other inclement weather check out our Facebook page to ensure that the facility will be open.
SHOULD I BUY TICKETS IN ADVANCE ?
Walk-ins are always welcome! However, on weekends and holidays we do typically sell out. Since we don’t want you to miss out on an afternoon of fun—consider booking online in advance to ensure your jumping time! Please keep in mind that all tickets booked online are nonrefundable and nontransferable. Please arrive at least fifteen minutes in advance so you don’t miss any of your jump time!
HOW SAFE IS THE EQUIPMENT ?
Your safety is our number one concern! That is why we designed Fly High entirely for your and your children’s maximum safety! Our walls are made of strong, soft, padded material to keep jumpers from taking a tumble. There is safety netting in place past the high padded walls. There are no exposed spring or metal pieces—everything is covered by a thick layer of padding.
During Fly High jump times, we provide staff to ensure that everyone is following the rules. If anyone is behaving unsafely and endangering themselves or others we will step in and remedy the situation.
All our equipment is regularly inspected by staff.
CAN I BRING A PET INTO THE FACILITY?
Unfortunately, no - we cannot allow pets inside the facility due to safety precautions UNLESS they are Service Animals!
IS THERE A WEIGHT LIMIT TO JUMP AT FLYHIGH?
Yes, there's a weight limit of 250lbs! This is a safety concern for you and other jumpers!